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Category: Remote usability testing
On LinkedIn and similar virtual gatherings of user experience designers I am often struck by questions like, “What is the best wireframing/prototyping tool?” which are typically followed by replies in which the respondents give passionate support for their particular favorite …
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Posted in Design, Mobile, Remote usability testing, User requirements
(This webinar occurred March 5, 2014) DOWNLOAD SLIDES (PDF: 3 MB) DOWNLOAD VIDEO (WMV: 129 MB: 1 hour) The Cisco Support website has millions of pages and millions of visitors every month. It is a large and complex environment. How to make …
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Posted in Management and strategy, Remote usability testing
Recent work with a Fortune 100 high-tech firm is validating four killer web strategies and proving the benefits of a top task management approach. The company team adopted strategies to focus on their customers’ top tasks, measure top task …
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Posted in Management and strategy, Remote usability testing
Tagged Benchmarking, task identification, top tasks, usability testing
Where is usability testing heading? One way to answer that is to follow the trends in patents. Inventions in usability testing patents show a trend toward equipping the usability professional with affordable toos to analyse behaviour patterns. In recent years, …
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Posted in Remote usability testing
We conduct all of our usability test sessions remotely, around the world, using Gotomeeting online meeting software, and Camtasia to record the sessions. Advantages of remote usability testing Although we encountered a few teething pains early on in our testing, we’ve found …
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Posted in Remote usability testing
Most people agree that it would be good to conduct usability testing of the customer experience associated with their application or website, but many feel it will take too long or be too expensive. Over the years we have developed …
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Posted in Remote usability testing
Tagged Agile, usability testing
