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Top Task Identification & Task Performance Indicator:
Case Study:
Fortune 100 Telecom aims to recoup $200M in lost revenues via top task management
Usability Testing & Concept Development for Government of Canada
Case Study:
Government of Canada Discovery System Wins GTEC Award
First-Click Testing with Audience Segmentation of Navigation Patterns
Case Study:
University Library Identifies Usability Problems with First-Click Study
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