Neo Insight’s e-newsletter on Customer Experience topics and techniques. The use of mega menus is increasing ever since Jakob Nielsen’s 2009 article: Mega Drop-Down Navigation Menus Work Well. Mega menus refer to large panels of links that drop down or … Continue reading →
Input forms invariably show up on most websites we test. Often people give little regard to forms design but the details can really affect the speed and accuracy with which people fill them out. An eye-tracking study on label alignment, conducted … Continue reading →
