Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. In this issue Encore of Gerry McGovern Masterclass plus special Executive Session Customer Carewords comes to Canada Don’t underestimate the value of a …
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Posted in Management and strategy

Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. In this issue Gerry McGovern returns to Ottawa 10 New Years resolutions for your website Don’t talk about the experience – be the …
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Posted in Management and strategy

In this issue Save a minute on your intranet – and save a person-year The Web-Act corollary – write for action Typical tasks this year  Usability professionals – Neo Insight needs you! Save a minute on your intranet – and …
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Posted in Management and strategy

Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. Upcoming events Feb 19-22, 2008 UX Intensive, San Francisco Mar 26-28, 2008 Web App Summit, Coronado Island, California Apr 21-22, 2008 MX Managing …
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Posted in Management and strategy

Neo Insight’s e-newsletter on Usability topics and techniques. In this issue Some tips on competitive analysis World Usability Day – Let’s build on success! Interview with Leonard Lee – A craft approach to designing medical instruments Some tips on competitive analysis …
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Posted in Management and strategy

Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. Special event – Creating Customer-Centric Websites Due to the amazing response, we regret to say we can take no more registrations for this …
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Posted in User requirements

Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. Our next workshops Oct 4, 2007 Usability challenges of new Web technologies – One day Workshop. Oct 11, 2007 Designing usable Web-based applications …
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Posted in Uncategorized

We conduct all of our usability test sessions remotely, around the world,  using Gotomeeting online meeting software, and Camtasia to record the sessions. Advantages of remote usability testing Although we encountered a few teething pains early on in our testing, we’ve found …
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Posted in Remote usability testing

Most people agree that it would be good to conduct usability testing of the customer experience associated with their application or website, but many feel it will take too long or be too expensive. Over the years we have developed …
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Posted in Remote usability testing Tagged ,

Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. Our next workshops October 4, 2007 Usability challenges of new Web technologies – One day Workshop. Save $100 if you register before September …
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Posted in Design