Top Task Management & Strategy

Strategic research options to support data-driven decision making and create a user-centric focus for your website or application.

Top Task Identification

  • Identify the small number tasks that are most important to your customers or employees

Customer-Centric Index

  • Discover which attributes (e.g. content, structure, navigation) are most annoying your internet or intranet users

Task Performance Indicator

  • Measure and benchmark the ability of your customers or employees to complete their top tasks

Search Performance Indicator

  • Measure and benchmark the success of your internal search engine in helping your users complete their top tasks

Webinars and Gerry McGovern Master Classes

  • Top Tasks Management webinars, Master Classes and in-house training options for you, your senior managers and your team.

Email us to discuss your needs

Or call us at:
+1 (613) 271-3001
+1 (866) 322-8522 Toll-Free


  • +1 613 271 3001 Main
  • +1 866 322 8522 Toll-free
  • +1 866 232 6968 Fax

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