Case studies

Top Task Identification & Task Performance Indicator:

• Case Study: Fortune 100 Telecom aims to recoup $200M in lost revenues via top task management

Usability Testing & Concept Development for Government of Canada

• Case Study: Government of Canada Discovery System Wins GTEC Award

First-Click Testing with Audience Segmentation of Navigation Patterns

• Case Study: University Library Identifies Usability Problems with First-Click Study