Tag: UX research

Guest blog by Bob Johnson, Higher Education Marketing Consultant This blog – the second of two from Bob – summarizes results from a recent ‘Top Task Identification’ research activity. In my first article, 3 Top Tasks for “Online” Future Students: Cost, financial …
Continue reading

Posted in Management and strategy, Online UX research, User requirements Tagged , , , , , , ,

Guest blog by Bob Johnson, Higher Education Marketing Consultant This blog – the first of two from Bob – summarizes results from a recent ‘Top Task Identification’ research activity. In a recent top task research project for a U.S. college, we …
Continue reading

Posted in Management and strategy, Online UX research, User requirements Tagged , , , , , , ,

It’s time to finally stop requiring users to format numbers in online forms. Front-end developers need to put in the extra effort to accept any format or provide masks instead of displaying error messages. To make that point to Government of Canada teams, …
Continue reading

Posted in Design, Online UX research Tagged , , ,

Our ongoing UX bench-marking research with Cisco continues to generate fascinating UX data and insights. Just recently Cisco tested and implemented some improvements to the online registration form which users must complete to create an account. As this task is …
Continue reading

Posted in Design, Management and strategy Tagged , , ,

Are you doing usability testing that includes a video image of the face of the participant? You should stop – here’s why. I was at two conferences this month where the presenter showed a video clip from a usability test. …
Continue reading

Posted in Remote usability testing Tagged , ,