Tag: remote usability testing

Our ongoing UX bench-marking research with Cisco continues to generate fascinating UX data and insights. Just recently Cisco tested and implemented some improvements to the online registration form which users must complete to create an account. As this task is …
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Posted in Design, Management and strategy Tagged , , ,

Are you doing usability testing that includes a video image of the face of the participant? You should stop – here’s why. I was at two conferences this month where the presenter showed a video clip from a usability test. …
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Posted in Remote usability testing Tagged , ,